GROWTH by OPERATIONAL EXCELLENCE                         - A Systems Approach

Operational Excellence enables an enterprise and it's leadership to continuously improve all areas of performance. We do this by implementing our proprietary Leanbreakthru Operating System (LOS), across your enterprise, it becomes "Your Name" Operating System. The beautiful part is how it has been successfully demonstrated in every industry from service companies like finance/insurance to government and manufacturing. Everyone has processes that can be improved.

It's a philosophy of relentless workplace improvement.  The process involves focusing on the customers' needs, keeping the employees positive and empowered, and continually improving the current processes in the workplace.

GROWTH - IN SEARCH OF VALUE.

We know that value is defined by the customer. So, Operations Excellence is an effort to challenge every step, in any process, by looking for the value added steps. In an Operational Excellence organization each and every employee looks for the ability to see the flow of value to the customer, and fix that flow when it breaks down. It's that simple. The one thing to count on is it will break down. When we say fix, we mean prevent reoccurrence. We coach clients to respond to process stops/abnormalities with a passion. We lower the employees tolerance for stops and create an organization that is intolerant to waste. 

GROWTH EXAMPLE - Government Client

Here is an example of  a major impact on the bottom line. Our county Government Client asked us evaluate methods/alternatives that would reduce their huge operating budget. We identified that by incorporating Operational Excellence we could save the county Government client over $100M in four years, without laying off one employee. Our approach was to improve processes and allow attrition to impact the balance sheet, year over year. Operational Excellence will allow you to do more with less or more with the same much faster. We demonstrated response times and productivity were improved +100%.  

GROWTH EXAMPLE - HEALTHCARE CLIENT

Here is an example of  a major impact on the bottom line. Our HealthCare client asked us evaluate methods/alternatives that would allow them to take on more work without the need to hire additional medical staff.  We identified that by incorporating Operational Excellence we could improve productivity enough without the need to hire additional medical resources.  Operational Excellence allowed this client to do more with the same much faster. The team focused on the flow of patient care from signing-in to walking out. We demonstrated response times and productivity improvements of +50%. 

GROWTH EXAMPLE - INSURANCE CLIENT

Here is an example of  a major impact on the bottom line. Our insurance client asked us evaluate methods/alternatives that would allow them to take on more work without the need to hire additional employees. The estimated increase in work was valued at $4M.  We identified that by incorporating Operational Excellence we could improve productivity enough without the need to hire additional resources.  Operational Excellence allowed this client to do more with the same much faster. We demonstrated response times and productivity improvements of +50%. 

GROWTH EXAMPLE - Manufacturing CLIENT

Here is an example of  a major impact on the bottom line. Our manufacturing client asked us evaluate methods/alternatives that would allow them to in-source work that was previously done by another division and also a supplier without growing their footprint. We identified that by incorporating Operational Excellence we could save the client over $16M in one year at one location,  without laying off one employee. Our approach was to improve processes and change from a single shift operation to a three shift operation using existing resources. Operational Excellence allowed our manufacturing client to more with the same much faster. We demonstrated response times and productivity were improved +100% without the need for more equipment or employees.